ServiceNow CMDB & Integration Engineer |JavaScript|

A dynamic, forward-thinking international player that is currently scaling its digital ecosystem and looking for a technical powerhouse to join the team as a ServiceNow Platform Specialist. If you live for clean data, seamless integrations, and architectural excellence, this is your next challenge! Your mission on the platform will be:

• Architecting Connectivity: Building, refining, and maintaining mission-critical integrations into the ServiceNow CMDB to ensure a "Single Source of Truth."
• Infrastructure Mastery: Configuring and optimizing the backbone of the platform, including MID Servers, Data Fabric, APIs, and Import Sets.
• Data Orchestration: Implementing sophisticated transform maps, attribute mappings, and leveraging IRE (Identification and Reconciliation Engine) rules to keep the database pristine.

️Performance Troubleshooting: Investigating complex integration bottlenecks and driving initiatives to boost overall data quality and platform health.

• Strategic Collaboration: Acting as a bridge between CMDB Architects, Source Owners, and ITSM Process Owners to align technical solutions with business needs.
• Innovation & Automation: Championing continuous improvement in integration architecture, finding ways to automate the mundane and elevate the complex.

What you bring to the table:

• Legal Eligibility: You must hold free access to the Czech labor market (EU citizenship, permanent residency, or a valid work permit/visa) as per Czech labor law.
• Proven Track Record: Around 2–3 years of hands-on experience within the ServiceNow ecosystem, with a deep dive into CMDB, MID Servers, and the IRE framework.
• Technical Literacy: A rock-solid understanding of modern infrastructure, including servers, networking, cloud environments, and client systems.
• Scripting Proficiency: JavaScript (ServiceNow API), as well as experience with automation tools and REST/SOAP integrations is a MUST!
• Analytical Mindset: Exceptional problem-solving skills with a passion for stability, clean data architecture, and iterative "kaizen" improvements.
• Communication Skills: The ability to translate complex "tech-speak" into clear insights for cross-functional teams.
• Language Skills: Fluency in English (B2+ level) is essential for daily international collaboration.

Great-to-haves (The "Bonus Points"):

• Certifications: Holding CIS‑Discovery, CIS‑CMDB, or CAD credentials will definitely set you apart!

Process Knowledge: Familiarity with ITIL or ITSM frameworks.

• Automation Enthusiast: Previous experience driving large-scale automation projects.

• 25 vacation days
• Flexible working hours
• Home Office
• 13th salary/bonuses
• 3 Sick days
• Meal vouchers 180CZK
• Flexipass
• Training and professional development courses
• Fully paid courses for German or Spanish! (Goethe and Cervantes)
• Offices in the center of Prague