Customer Support Specialist – Back Office (German)
O nabídce
Are you looking for a new experience in administration / customer service? Would you like to become a part of an international company? Do you speak English and German? Then this job might be the perfect choice for you! Main responsibilities:
- Primarily assigned to online / electronic activities without the inbound customer interactions.
- Manages product and service complaints forms from customers.
- Is point of contact (electronic) for Customers, Sales Representatives, Doctors, Commercial team, etc.)
- Provides customer with accurate information regarding our products and sales promotions.
- Ensures a correct offline order management: Quotations, Orders, Deliveries and Invoices.
Požadujeme
- Advanced English and fluent German
- Excellent communication skills in writing
- Knowledge of SAP is an advantage
- Detail oriented and precise
- Skilled with Microsoft Office
Nabízíme
- possibility of home office (2 days/week)
- contribution into retirement plan
- meal allowance
- 5 weeks of holiday
- sick days
- Multisport card
- Cafeteria
- friendly environment
Kontaktní osoba